Privacy Policy

At FVLBI, we take privacy seriously. This policy explains how we collect, use, store, and protect personal information when you use our services.

1. Introduction

FVLBI provides an AI-powered wardrobe management and styling service across the web and other supported platforms. By using the service, you consent to the collection and use of information as described in this policy.

2. Information We Collect

Account information

• Email address from Google or Apple sign-in
• Display name and profile photo when provided by the sign-in provider
• Authentication tokens and account identifiers

User-provided content

• Wardrobe photos and related garment metadata
• Body photos and measurements when you choose to provide them
• Style preferences, fit notes, and custom tags

Automatically collected data

• Device and browser details
• Usage information, app interactions, and feature events
• Location information when you grant permission for weather-aware recommendations

3. How We Use Your Information

• Provide the service, including wardrobe analysis, outfit recommendations, previews, and related features
• Personalize your experience based on preferences, past selections, and wardrobe data
• Handle subscriptions, top-ups, billing support, and account management
• Improve reliability, performance, and product quality

We may also use contact details to send important service messages, security notices, and account updates.

4. Biometric and Body Data

Body photos and measurements are sensitive data used to support outfit visualization and related personalization. This information receives additional protection inside our systems and workflows.

• Body photos are uploaded only when you choose to provide them.
• You may skip body photo upload and continue using core wardrobe features.
• You may delete body photos later from your account settings.

FVLBI does not use facial recognition. Body data is not sold and is not shared with third parties for their own advertising purposes.

5. Data Storage and Security

We use technical and organizational safeguards designed to protect your data.

• Encryption in transit and at rest
• Restricted access controls for internal systems
• Security monitoring, audit practices, and issue response workflows

No system is perfectly secure. You are responsible for keeping your account credentials secure and notifying us if you believe your account has been compromised.

6. Third-Party Services

We rely on third-party providers to operate parts of FVLBI. These providers process only the data needed to perform their services for us.

• Authentication, database, and cloud storage infrastructure
• AI processing and generation infrastructure
• Polar.sh for subscription and payment processing
• Weather data providers for context-aware recommendations

7. Your Rights

Depending on where you live, you may have rights to access, correct, delete, export, or restrict use of your personal data. You may also have the right to withdraw consent for optional processing.

To exercise these rights, contact privacy@fvlbi.com. We aim to respond within the period required by applicable law.

8. Data Retention

We retain personal data for as long as needed to provide the service, comply with legal obligations, resolve disputes, and enforce agreements.

• Active account data is retained while your account remains open.
• Deleted or cancelled accounts may be retained for a limited period when needed for compliance, security, or dispute handling.

Anonymized or aggregated analytics data may be retained longer because it cannot reasonably identify you.

9. Children's Privacy

FVLBI is intended for adults and not for users under 18. If we learn that we have collected personal information from a child under 18, we will take steps to delete that information.

10. International Data Transfers

Your data may be processed in countries other than your own. Where required, we use contractual, technical, and organizational safeguards designed to support lawful international transfers.

11. Cookies and Tracking

The web experience may use essential cookies or similar technologies to keep you signed in, remember preferences, and support core functionality. We may also use limited analytics tools to understand product performance and usage trends.

12. Changes to This Policy

We may update this policy from time to time. When changes are material, we will revise the review date and may provide additional notice through the service or by email.

13. Contact Us

For privacy questions, data requests, or concerns about this policy, contact privacy@fvlbi.com or support@fvlbi.com.