A downgrade changes the features and limits on your next plan. A cancellation stops renewal and moves the account to the available non-paid tier when the current paid period ends.
Change or cancel your plan
- Open Settings.
- Select Manage Subscription.
- Open the billing portal or current plan controls shown on that screen.
- Choose the new tier or select the cancellation option, then review the effective date before confirming.
Open Manage Subscription to change the current plan.
When cancellation is scheduled for the period end, paid access continues until the date shown beside the plan. Manage Subscription shows the pending cancellation. Select Resume Subscription before that date if you decide to keep the plan.
What changes after a downgrade
- Standard includes 400 credits each month, an 800-credit subscription wallet limit, and up to 50 wardrobe items.
- Standard keeps outfit ideas and Standard previews. Pro previews, video, the Outfit Planner, and worn-photo capture are unavailable.
- The non-paid tier can catalogue up to 20 wardrobe items. It has no monthly credit grant or subscription wallet allowance. An outfit idea requires enough permanent wallet credits from a top-up, approved refund, or reward.
If the wardrobe is above the next plan limit, new uploads are blocked until the item count is within that limit. Existing items stay read-only and nothing is deleted automatically.
Billing and account deletion are separate
The billing portal shows the provider, renewal date, and current terms for the subscription. Cancellation does not by itself remove the FVLBI account or its data.
Deleting a FVLBI account does not replace the subscription cancellation step. Cancel the subscription separately through Manage Subscription before requesting account deletion.
If the billing portal does not show the expected subscription, use Restore Purchases for a supported mobile-store purchase or contact support with the provider and receipt reference.